Getting your hands dirty:
Has this ever happened to you?: You’re 100% sure you want a piece of work doing, you identify the perfect person to do it and you sit down excitedly to brief them.
They ask a couple of searching questions and you’re suddenly looking at everything in a new light. Fresh ideas emerge, alternative solutions zoom to the fore and old certainties are challenged.
Or maybe you’ve been on the other side of the table: You’ve picked up a thrilling project, your client calls you in for a briefing meeting and suddenly their objectives change. Do you crack on with what you think they need and risk getting it badly wrong? Or do you let the job slip through your fingers, while you wait for them to resolve their dilemma?
On our comfy sofas in the Plump studio, this happens a lot. Clients come to us with a problem or a project because we take an analytical, results-based approach to what we do.
But while the destination may be clear, the map showing how to get there can look like a labyrinth. Clients proposing an expensive, bespoke solution might find there’s a simpler, more cost-effective way of reaching that goal. Priorities shift, objectives crystallize and all the while, you’re looking for confidence that you’re spending your budget on the smart way forward.
We’ve all worked on jobs where teams invest lots of time, energy - and cash - only to discover later that we were answering the wrong questions in the first place.
And that’s why we like to workshop projects. Over the past four years, we’ve honed the techniques and strategies to draw the best results out of a session (although it always starts by putting the kettle on).
Some clients don’t exactly jump for joy when we propose a workshop. Yet once we’ve persuaded them to do it, they invariably find it the most valuable, refreshing and innovative part of the process.
Yes, there’s a fee. But the benefits are enormous - here are the three biggest:
In fact, we survey all our clients at the end of every workshop, asking 15 questions to assess how valuable they’ve found it. Overwhelmingly the feedback has been extremely positive, scoring a healthy 4.84 / 5.
Embarking on a new business relationship is much like a new personal relationship: there’s a spell of getting to know each other, unearthing quirks and discovering great things about the other person.
Most clients use the workshop as an opportunity for their stakeholders to spend time as a team working on big strategic decisions - brilliant for morale, team-building and getting people to buy in to the project.
When you’re on your fourth cup of tea in a Plump workshop, sleeves rolled up and knee-deep in ideas and Post-it notes, you’ve pretty much broken the ice - and that’s great for a profitable and exciting working relationship.
It’s in those knotty, soul-searching sessions that your expertise and our know-how spark together in new and creative ways that wouldn’t have been possible working in isolation.
For estate agents Preston Baker, the creative dynamite that ignited their unique website strategy was inventing ways to answer customers' concerns and propel them along the path to purchase. Read more about their experience here
Summing up, Plump workshops allow us to:
Sounds pretty good? Don’t just take my word for it.
“I really enjoyed the workshop; it clarified our thinking and solved some of the big issues we’d struggled with.”
– Andy Pearce, On track Learning